What would it feel like to wake up every morning excited to dig into fulfilling work backed by a sustainable workflow? Do you ever wish you could just hand off your to-do list? Well, you can.
With Proper.
Get back to the work that matters to you - crafting innovative interiors that fulfill your creative passion and build client relationships that last.
With over 20 years of experience in the interior design industry, LeAnne is your design biz bestie navigating with you on your way to a prosperous interior design business you love.
Do the work Proper•ly and fuel your creativity.
Fractional operations
expertise that empowers interior designers &
transforms their business
hands-on help right in your business
THE FOUR
PROPER PRINCIPLES:
Design businesses should run seamlessly from the back office to the front. The beautiful spaces you create for your clients start with a clear systems and strong foundations.
Proper's hands on and in approach provides aligned operational clarity on every facet of your business and operates the routines smoothly without you - so you spend time on the work and lifestyle that matters to you.
Proper initiates with understanding and capturing your design process, developing systems for efficiency, and implementing policies you didn't know you needed. We focus on obtaining strong staff investment, curating an elevated client experience, and using the right technology to make your work more meaningful.
Create Operational Clarity
Delivering a luxury, detailed oriented, and organized client experience is key to the work you do - and improves every aspect of your designs. We work with you to create considered and organized client systems - so that every interaction with your client leaves a lasting impression.
We address contracts, your client processes and policies and your client facing technology; strengthening your client systems for clarity, organization and beauty. We share our favourite client facing technologies to streamline every process - and retain clients for many projects to come.
Elevate your Client experience
Increasing your profit isn't just a number on a screen - it's the freedom and stability to lead your business with a strong direction and work on the projects you've always wanted.
The Proper approach provides the tools and framework to increase your revenue, track and evaluate expenses, and advise on effective technology to manage your resources. Strategic fiscal planning lets you know your next step - always.
Optimize your Profitability
We are champions of the phrase better doesn't always equal more. We know that more of the wrong projects on your team's plate does not bring fulfilled staff and a body of work to be proud of.
Proper works with you to develop strong strategic planning that centers success as intentional growth. Some goals cannot be quantified instead; we work with you to express your goals with clarity and purpose - especially those that are qualitative.
Build a business plan that considers who you are and what life you want to live.
Intentional considered growth
work with proper and receive:
'The Boardroom' An exclusive community of like minded interior designers transforming their business and their lives. Receive and provide support, accountability, and most likely a few laughs.
Proper's collection of exclusive templates & scripts : receive access to Proper's exclusive business templates which includes communication scripts and project management templates.
1:1 Real Time Support : When things go sideways, we're here to provide specialist advice and support. Need to have a hard conversation? We've been there!
Consistent Personal Attention : regular check-ins + accountability coaching to keep projects, and opportunities on track to support your ever-changing business.
Done-for-you implementation : take your mind off everyday and routine tasks to focus on what matters to you. We support you and your team to implement processes, systems and technology.
Strategic planning for your business : Let's lay out the next quarter, this year and the next 5 to give you the confidence to succeed. We help you dream.
Confident Expertise : Proper scrutinizes your business goals and aligns processes and systems - from insurance to purchasing to company culture - to get you there. We're here for all of it.
common questions
from fellow DESIGNERS
I'm not ready to hire full time. how does Proper work?
Proper's Strategic Consulting is based on a Fractional COO model, which is a part-time Chief Operations Officer. When you work with Proper for strategic consulting, its not just talk and a to-do list. Proper works as a dedicated member of your team. Through unlimited email access, regular office hours, and on-call support for all your design 911s, Proper is hands on, with done-for-you implementation for all the intricate aspects of your business, strategic planning sessions for dreaming and growing, and supporting you through transitions with your business. It's like having a part time business partner.
What is a Proper business hub and why do I need one?
My work life completely changed with a fulsome made-just-for-me back office business hub. It's the one stop portal to everything that makes my business run and hum along, without anyone asking ' What's next?' or 'How do we do that again?'. You will also never ask ' Now where did I put that? ' I had intently developed all my processes, had strong systems, and used templates, documents and folders, but implementing a custom one stop shop to house it all allowed me freedom. I now design more creatively, take more long weekends, and plan more trips. I've even worked remotely for months at a time. And you can too.
I have so many plans and ideas for my business. what is done-for-you implementation?
Done-for-you implementation ensures a smooth transition as you begin to reshape your processes, introduce new systems and holistically transform your interior design business. This includes set up and training of new technology, including project, workflow and financial management software; supporting your team through change and transition with training and leadership coaching, and developed just for you processes with training packages and on demand email support.
We know that change and transition are powerful experiences. We're here for you every step of the way.